Privacy policy
This Privacy Policy describes how lucasbauerjewellery.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hi@lucasbauerjewellery.com or by mail using the details provided below:
38 rue Ramey, 75018 Paris, France
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”
Device Information
- Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Disclosure for a business purpose: Shared with our processor, Shopify.
Order Information
- Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and to provide you with information or advertising based on your preferences.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with Shopify, Colissimo, DHL, FedEx, and UPS.
- Personal Information collected: Name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of collection: To provide customer support and improve our services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with customer support tools if necessary.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- Shopify: Powers our online store (Shopify Privacy Policy: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy)).
- Shipping Providers: Colissimo, DHL, FedEx, and UPS.
- Analytics and Advertising Tools: Google Analytics and Facebook Pixel.
We may also share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.
Cookies
Cookies are small amounts of information downloaded to your device when you visit the Site. We use cookies to improve your browsing experience, remember your preferences, and understand how our Site is used.
Cookies Necessary for the Functioning of the Store
- Example: cartId – used to store cart ID during your session.
You can manage or block cookies through your browser settings. However, doing so may limit your access to some features of our Site.
Your Rights
GDPR (For EEA Residents)
If you are a resident of the EEA, you have the right to:
- Access the Personal Information we hold about you.
- Request correction or deletion of your data.
- Restrict or object to data processing.
- Request data portability to another service.
To exercise these rights, please contact us at hi@lucasbauerjewellery.com.
CCPA (For California Residents)
If applicable, California residents have the right to:
- Access the Personal Information we hold about you.
- Request correction or deletion of your data.
- Appoint an authorized agent to act on your behalf for these requests.
Retention
When you place an order through the Site, we retain your Personal Information unless and until you request its deletion.
Automated Decision-Making
We use limited automated decision-making through Shopify to prevent fraud. This includes temporary blacklisting of IP addresses or payment cards after repeated failed transactions.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of an industry standard.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Complaints
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated: December 13, 2024